Delivery Information – UPDATE  COVID 19 –  10th June 2020

We are continuing to ship orders during the Covid-19 pandemic and are able to work and ship orders safely.  To try and help to spread some joy we are now offering reduced shipping fees for International deliveries and FREE UK deliveries.

If you are sending your order as a gift you can add a gift message and we’ll wrap your order in tissue and include a gift receipt.

We aim to send your goods out to you within 2 days of receipt of your order, and often much sooner.  Don’t worry though, if your order is likely to take longer than 5 days, we’ll contact you.

If you require an order for a particular date please check this is possible by emailing melanie@melodyrose.co.uk. We may be able, depending on the piece(s) ordered, to send out within a day of ordering and by express delivery for next day receipt.

All orders are dispatched using DHL Express for  International orders and UPS or Royal Mail 1st Class Recorded Delivery in the UK, depending on the size of your order.  Expect delivery within the UK to be about 2-3 days from dispatch and within Europe to be 5-7 days. For your information: some of our delivery partners are no longer asking for a signature due to the Corona Virus but will still provide proof of delivery.

Please provide a delivery address where someone can accept the package, we can not take responsibility for the parcel being returned.

If you don’t receive your order, please contact directly by email within 7 days of placing your order, quoting your order number and original date of order.

Please feel free to contact melanie@melodyrose.co.uk for any special orders or delivery requirements. For further information on delivery charges please see below.

Melody Rose Delivery Charges

 UKContinental EuropeUSA & CanadaRest of the World
Orders up to £35free £12 £15 £20
35.01 – £100.00free £14 £15 £25
£100.01 – £200free £15 £20 £30
£200.01 and overfree £20 £25 £35
Express Next Day Delivery£6 n/a n/a n/a