Delivery Information – UPDATE 29th March 2020

We are continuing to ship orders and are now offering free delivery to mainland UK and free delivery internationally on orders over £100.  Some of our delivery partners are no longer asking for a signature due to the Corona Virus but will still provide proof of delivery.

If you are sending your order as a gift you can add a gift message and we’ll wrap your order in tissue and include a gift receipt.

We aim to send your goods out to you within 2 days of receipt of your order, and often much sooner.  Allowances should be made for any orders placed during weekends or national holidays, such as Christmas and New Year and also for larger orders.  Don’t worry though, if your order is likely to take longer than 5 days, we’ll contact you.

If you require an order for a particular date please check this is possible by email and place orders as early as you can.  We may be able, depending on the piece(s) ordered, to send out within a day of ordering and by express delivery for next day receipt.

For further information on delivery charges please see below.  Please note that we have offer express UK delivery for £6.

All orders are dispatched using DHL Express for  International orders and UPS or Royal Mail 1st Class Recorded Delivery in the UK, depending on the size of your order.  Expect delivery within the UK to be about 2-3 days from dispatch and within Europe to be 5-7 days.   Please note we do offer express delivery within the UK, just choose express delivery at checkout.

Please provide a delivery address where someone can accept the package, we can not take responsibility for the parcel being returned.

If you don’t receive your order, please contact directly by email within 7 days of placing your order, quoting your order number and original date of order.

Please feel free to contact melanie@melodyrose.co.uk for any special orders or delivery requirements.

Melody Rose Delivery Charges

 UKContinental EuropeUSA & CanadaRest of the World
Orders up to £35free £12 £15 £25
35.01 – £100.00free £14 £20 £35
£100.01 – £200free free free free
£200.01 and overfree free free free
Express Next Day Delivery£6 n/a n/a n/a