General Delivery Information
We aim to send your goods out to you within 2 days of receipt of your order, and often much sooner. Allowances should be made for any orders placed during weekends or national holidays, such as Christmas and New Year and also for larger orders. Don’t worry though, if your order is likely to take longer than 5 days, we’ll contact you.
If you require an order for a particular date please check this is possible by email and place orders as early as you can. We may be able, depending on the piece(s) ordered, to send out within a day of ordering and by express delivery for next day receipt.
We offer free delivery within mainland UK for all orders over £35. For further information on delivery charges please see below. Please note that orders in the UK under £35 have a small delivery charge of £2.50.
All orders are dispatched using either UPS or Royal Mail 1st Class Recorded Delivery in the UK, depending on the size of your order. Expect delivery within the UK to be about 2-3 days from dispatch and within Europe to be 5-7 days. Please note we do offer express delivery within the UK, just choose express delivery at checkout.
Please provide a delivery address where someone can sign for the package, we can not take responsibility for the parcel being returned.
If you don’t receive your order, please contact directly by email within 7 days of placing your order, quoting your order number and original date of order.
Please feel free to contact firstname.lastname@example.org for any special orders or delivery requirements.
Melody Rose Delivery Charges
|UK||Continental Europe||USA & Canada||Rest of the World|
|Orders up to £35||£2.50||£12||£15||£25|
|35.01 – £120.00||free||£14||£25||£35|
|£120.01 – £200||free||£20||£35||£50|
|£200.01 and over||free||£25||£40||£60|
|Express Next Day Delivery||£6||n/a||n/a||n/a|